Coronavirus Update: Your plastic surgery at Mode

Coronavirus Update: Your plastic surgery at MODE

 

At the end of March, the coronavirus situation was rapidly escalating in Sydney. Our practice has
regularly and timely taken decisions to help the community flatten the curve, and get the situation
under control. When it was necessary we ceased all our elective operating and consulting (to help
divert precious medical resources to help fight Covid-19), and now we are in a position to help in the
way we know best. We continue to provide the highest standard of care for our plastic surgery
patients, and as the situation develops in Australia we will continue to prioritse the safety of our
patients.

New patients with urgent plastic surgery needs:

We are now taking bookings for face to face
consultations for patients who need help with urgent plastic surgery care. We are taking bookings in
line with recommendations of the Australian Society of Plastic Surgeons. For example these include
skin cancer treatment such as that for melanoma, squamous cell and basal cell cancer, and
emergency surgery such as that for hand trauma, facial trauma, and lacerations. Any women with
breast cancer, or ruptured implants with significant pain or concern regarding ALCL also fall in this
category. Patients can have phone or video consultations if they prefer.

Any decision for surgery will be offered on a case by case basis and Dr Aggarwal is continuing to
operate at the Sydney Adventist Hospital, and Hunters Hill Private to help those requiring urgent
plastic surgery care. Any patients that are suitable for local anaesthetic will be offered a procedure
in our Gordon rooms, whilst on the other hand anyone who is elderly, with significant medical
problems (ie those at highest risk of getting sick with coronavirus), and if their medical condition
allows will be deferred until the coronavirus situation has settled.

New patients with non-urgent plastic surgery needs.

Patients hoping to discuss their options about
cosmetic concerns such as breast surgery (reduction or lift, augmentation, revision of implants),
body surgery (tummy tuck, liposuction, thigh or arm lift, body lift), face and neck lift surgery can call
us to make a tele-health consultation appointment. Face to face consultations are not available at
this time for these requests, but we will continue to reassess the situation, and offer our patients
this option as soon as it is safe to do so. Prior to the tele-health consultation, we will ask you to email
us photographs of your concern that reflect the area of concern in clear detail.
We will ask you to attend a second consultation in person when the coronavirus situation has
settled. We will also place you on a waiting list for surgery, and provide you with quotes and
information via email. As soon as the coronavirus pandemic is over, we will work hard to provide you
with the most suitable date for surgery.

Patients who have had surgery:

Patients will be invited for a face to face appointment if needed for
removal of sutures or removal of drains. Wherever possible we will aim to do follow-up using phone
or video, and this is generally possible after the first post-operative visit. You are always welcome to
come in for a face to face appointment especially if you have any concerns during the post operative
period, but in the times of COVID-19 we are doing whatever we can to keep people safe and reduce
their exposure.

Safety in our offices:

When you arrive in our offices you will notice certain differences:

  • Our main door will be open when you arrive
  • You will be asked to maintain social distance from the front desk
  • We will ask you to sanitise your hands on arrival
  • We will obtain your information over the phone wherever possible; if needed we will give
    you a clean pen and a registration form to complete.
  • We will ask you to take part in some screening both via a questionnaire with our nurse, and
    a temperature check.
  • We ask you maintain social distance in our waiting room, and we will try to have as few
    patients in the office at any one time as possible
  • We kindly request that you attend our rooms alone. If you require a support person, they
    can participate in the consultation via speaker phone. If you had a friends or family drive
    with you we ask that they stay in the car during your consultation.

Mode Medispa:

Karyn our practice nurse is conducting video consultations for skin care free of
charge during the coronavirus pandemic which means you can have these from the comfort of your
home during self-isolation. For those interested can purchase skin care over the phone. During the
pandemic we are offering 10% off, and free express shipping for orders over $50 (a nominal $10 fee
applies for shipping for orders under $50). We can also have your order ready for pick-up if you
prefer this option. We also have silicone gel available for purchase.

*This special is no longer currently running*

At this present time however, injectables, and other cosmetic facial treatments such as peels, facials
(including Hydrafacial) are on hold until NSW and Federal government advise us that it is safe to
proceed. For those interested in these treatments, you can contact our office and we will put you on
a waiting list for an appointment for when our MediSpa services recommence.

Please stay safe, and together we will beat this.